• Discover Competitive, Transparent Pricing with Cylabs ClaimShield and ClaimShield Pro

    Maximize your business potential with Cylabs ClaimShield Pro and experience the peace of mind that comes with transparent, competitive pricing. Our cost-effective solutions empower businesses to secure their financial stability and reduce losses caused by false or misleading chargebacks. Start your journey with us today and safeguard your future success

Reactive Claim Protection

Say Goodbye to Automated Software - Get the Expert Touch with a Real Professional Investigation


Over 5 years of experience as a regulated fraud investigations firm.


Unlocking the Power of Human Expertise: The Only Company to Outsmart Automated Fraud Prevention with Real People

£3.8 Million

Cylabs UK saved £3.8 million by intervening and preventing false chargeback claims.

Cylabs UK: Costs & Fees Matrix

Each case refers to the total number of chargeback/dispute claims made by a customer. For instance, consider the scenario where your customer, Jane Doe, disputes multiple orders claiming she never received the goods, even though she did. This constitutes a single case.


Average* Claim win success 


Average* Transactions manually  investigated


Large enterprise clients benefiting from Cylabs UK

One Size Doesn't Fit All

At Cylabs, we understand that every business is unique and so are their needs. Our pricing matrix is flexible and can vary based on the size of your business, transaction volume, and other factors. To ensure you receive an accurate quotation, we encourage you to speak with one of our experts who will be happy to assist you in determining the best pricing for your specific requirements.

Service Cylabs ClaimShield(Pay-per-case)Cylabs ClaimShield Pro (annual)
Case investigation£59.99Included
Intelligence Based Resources£25.00Included
Facial Recognition (As Required)
Fraud Falcon: Fraud Database Query
 Evidence GatheringIncludedIncluded
Evidence Verification & Analysis
Case Victory GuaranteeIncludedIncluded
 Investigation DocumentsIncludedIncluded
PDF Response To Acquiring Bank£34.99Included
Arbitration & Closed Claim Recovery
Investigators Costs
Operational & Administration £9.99Included
Example Case Costs Fee starts at £25.00£3499.99 Annually - Variable

Industry-leading technological advantages.

Our mission is to fight opportunistic customers targeting your business and abusing the chargeback system. Over the years, we've developed in-house applications that inspire more profound and more thorough investigations. 

Every document we draft is unique

Why is that important? Well, recycling template documents is an inefficient way to counter chargeback fraud. Every case is given new, unseen documentation drafted by real accredited professionals.

Ready to register?

Click the Register button to get connected to the Cylabs UK team of chargeback and dispute experts. Registration is free! and takes 5-10 minutes.